TOGETHER.SAFE – mjam to launch safety partnership with the Vienna police force as first delivery service in Austria

Initiative details

TOGETHER.SAFE – mjam to launch safety partnership with the Vienna police force as first delivery service in Austria!
Food delivery services are an integral part of every-day street life, especially in Austria’s bustling cities. Experts are certain that CO2-conscious delivery by bicycle will continue to grow in the future. mjam is one of the largest online order platforms for food in Austria. At www.mjam.at or via app customers can order food from more than 6,000 partner restaurants and stores. In 2021, mjam started delivering groceries and supermarket items in Vienna, Graz,
Linz, Salzburg, and Innsbruck in addition.

Initiative date

to

Who was/is your target audience?

Public authorities
Young adults 17-25
Adults
Car drivers
Cyclists

Topic

Knowledge building and sharing
Create awareness

Organisation details

mjam /Delivery Hero Austria
Enterprise
Austria
Vienna

Contact name

Eva Schlotter

Telephone number

+436603713742

Website link

Project activities

If you work together with external partners, list the most important partners and briefly describe their role.

The project focuses on:

- Close exchange about danger spots in road traffic
- Training material and information campaign for mjam riders
- Advice on equipment and bike riding behavior
- Working together to make road traffic safer for everyone

Please describe the project activities you carried/are carrying out and the time period over which these were implemented.

As part of TOGETHER.SAFE, mjam is launching a safety partnership with the Vienna police force. "We want to integrate our riders even more safely into road traffic", explains Susanne Luger, Director Logistics at mjam, adding, "We put value on the Viennese police force as our reliable partner, and we look forward to this co-operation". The co-operation aims at the safe integration of commuter traffic on bicycles into road traffic with the goal to keep the number and severity of potential accidents to a minimum.

Evaluation

What has been the effect of the activities?

The project aims to complement the measures mjam has already implemented.

Please briefly explain why your initiative is a good example of improving road safety.

For mjam safety is of the utmost importance. Wearing a helmet is compulsory for all mjam riders even though Austrian law does not require people above the age of 12 to wear a helmet while bike riding. Furthermore, mjam riders receive safety training on a regular basis. mjam provides them with a bicycle workshop in Vienna. In the future riders will also receive free repair work and advice in the mjam workshop from the mjam mechatronics engineer. Mjam is already working on co-operations with bike workshops in other federal states in Austria.

How have you shared information about your project and its results?

Info has been shared on Social Media and on the websites of the parties involved.