MOBILITY AND TRANSPORT
European Road Safety Charter
About the Charter

FAQs

How do I join the ERSC?

With an existing EU login

  1. Go to the ERSC homepage here: https://road-safety-charter.ec.europa.eu/
  2. Click the Login button in the upper right side of the screen
  3.  You will be directed to the EU login page
  4. Enter your EU email address and password
  5. If you are asked to enter a verification method you will need to follow the 'Setup a verification method on your EU login' instructions below
  6. You will be taken to the ERSC new user signup page
  7. Fill in the blank boxes (mandatory boxes are marked with an *)
  8. Once completed click save
  9. You will receive an email confirming the ERSC team have received your application
  10. The ERSC team will review your application

    a. If more information is needed you will receive an email asking for the required information

    b. If all the information is there you will receive an email confirming your membership
  11. Once your membership is confirmed you will receive an email with ERSC visuals such as logos and banners

Without an existing EU login

  1. Go to the EU login page at this address: https://webgate.ec.europa.eu/cas/eim/external/register.cgi
  2. Click create an account
  3. If you wish to migrate your existing ERSC account use the same email address
  4. You will be directed to the EU signup page
  5. Fill in the blank boxes
  6. Read the privacy statement and tick the box
  7. Click create an account
  8. You will receive a confirmation email
  9. Click the link provided in the email
  10. You will be directed to the create a new password page
  11. Enter a password of your choice in the blank boxes
  12. Click submit
  13. Proceed to the ‘With an existing EU login’ section above

If you are having trouble with creating an EU login visit the EU login help page: https://webgate.ec.europa.eu/cas/help.html.

 

How to setup a verification method on your EU login

  1. Go to the EU login website address: https://webgate.ec.europa.eu/cas
  2. Enter your EU login details
  3. Hover over the setting icon in the upper right next to your name and click My account
  4. Click Manage my mobile phone numbers
  5. Click Add a mobile phone number
  6. Enter your mobile phone number and click Add
  7. Enter the challenge code that has been sent to your phone
  8. You EU login will now have a Mobile Phone verification method that can be used when logging in

Once your account is validated, you will have access to your personal page of the “My charter” ERSC to specify your commitment to road safety but also to share events, testimonials and other useful information to the community.

Note that documents and tools are available to help you with your road safety action plan: https://road-safety-charter.ec.europa.eu/resources-knowledge/guidelines-and-tools_en

What is an EU login?

The EU login authentication service (formerly ECAS) is a user authentication system for a wide range of European Commission information systems. Every time you use a website that requires an EU login, you will be redirected to the EU login page. If you already have an ECAS account, you do not have to create a new EU login account.

How can an existing ERSC member migrate to an EU login?

If your EU login uses the same email address as your existing ERSC account, your account will automatically be migrated

If your EU login uses a different email address you can either:

a. Create a new EU login with your ERSC email address and you can continue using your existing ERSC account or;

b. Create a new ERSC account with your existing EU login and we will deactivate your old ERSC account. Due to GDPR restrictions we are unable to change the details of existing ERSC accounts. If you wish to have access to your previous commitments please contact the helpdesk at: ERSC-helpdesk@ricardo.com so we can send this through to you.

What does it mean to be a member?

Joining the ERSC implies that you take one or more actions to improve road safety in your environment. Your commitment to road safety should be detailed and shared on your company profile on the ERSC website.

How do I submit a good practice?

The application for good practices is done entirely online via your personal page. Log in with your account and go to the following page: http://www.erscharter.eu/node/add/good-practice . Please complete the entire form and pay attention to the indicators and your evaluation process, these aspects are essential.

What visual materials are available to members?

Please use the visual kit specially created for members, you will find it in your introduction email to the ERSC. If you cannot find this email please request a new visual kit from the helpdesk: ERSC-helpdesk@Ricardo.com. Please note: logos used cannot give the impression that the event/publication/project where the member refers to is a project directly organized by the EC or the ERSC

I have forgotten my username/password

  1. Go to the EU login page at this address: https://webgate.ec.europa.eu/cas/login
  2. Enter your email address
  3. Click on ‘Lost your password?’
  4. Enter the code
  5. You will receive an email to set a new password
  6. Follow the link in the email and fill in the blank boxes

Can you promote/sponsor our event?

Unfortunately, we are unable to promote / sponsor your event. However, we invite you to share your event on the ERSC site via your personal page, so it will be visible to all site visitors.

Can we invite you to present the ERSC at our event?

Send all key details and information to our helpdesk: ERSC-helpdesk@Ricardo.com for review and we will get back to you

I cannot see my event/activity/good practice on the website

It is likely that is event/activity/good practice is still pending approval. Contact us at: ERSC-helpdesk@Ricardo.com for confirmation that we have received your event/activity/good practice.

For any further questions please contact us at: ERSC-helpdesk@Ricardo.com

How can I change my membership logo/text?

Once you have logged in click My account on the homepage and then click Edit Profile. Here you can change logos and update text.

How can I change my testimonials/commitments/activities/good practices/events?

Once you have logged in click My account on the homepage and then click My Charter. Here you can update your  testimonials/commitments/activities/good practices/events.

How can I change my ERSC email address?

Login to you EU login account here: https://webgate.ec.europa.eu/cas Once logged in go to My Account and then Configure my account. Update your email address in the E-mail field and follow instructions on the automated emails to confirm the update. Continue to login to the ERSC with your new email address

I am stuck in a loop trying to enter my mobile number in the EU login as it does not let me add a mobile number without mobile authentication.

Login to you EU login account here: https://webgate.ec.europa.eu/cas Once logged in go to My Account and then Delete all my devices and eID (PANIC). This will remove any connected devices and allow you to add a new one without needing more authentication than a password.

Why is my account blocked?

All new member accounts are blocked whilst the ERSC team reviews your application. After review you will receive an email confirming your acceptance as a member of the ERSC along with visual materials.